Classes

Generative AI for Customer Service Professionals

Discover the world of generative AI and learn how to transform your customer service capabilities. Learn how to craft effective …

Practice Exam 1 for CompTIA A+ Core 2 (220-1202) Cert Prep

This practice exam is intended to help you prepare for the CompTIA A+ Core 2 (220-1202) certification exam. After you …

Practice Exam 2 for CompTIA A+ Core 2 (220-1202) Cert Prep

This practice exam is intended to help you prepare for the CompTIA A+ Core 2 (220-1202) certification exam. After you …

Practice Exam 1 for CompTIA A+ Core 1 (220-1201) Cert Prep

This practice exam is intended to help you prepare for the CompTIA A+ Core 1 (220-1201)certification exam. After you launch …

Practice Exam 2 for CompTIA A+ Core 1 (220-1201) Cert Prep

This practice exam is intended to help you prepare for the CompTIA A+ Core 1 (220-1201)certification exam. After you launch …

Handling Disruptions in Restaurant Operations as a Shift Leader

Disruptions are part of restaurant life and strong leadership keeps them from becoming disasters. In this course, you’ll learn how …

Project Management: Setting and Managing Expectations

This course provides tips and techniques for managing stakeholder expectations, including addressing conflicting expectations, avoiding expectation pitfalls, and navigating a …

The AI-Driven Customer Service Representative

Explore the powerful role of AI in reshaping customer service operations. In this course, instructor Brad Cleveland shows you how …

Build with AI: Creating AI Agents for Helpdesk Professionals

Agentic AI is revolutionizing business operations by enabling AI-powered agents to automate tasks and enhance user experiences. In this course, …